Frequently Asked Questions

Where do I start and what does the process involve?
1. Initial ideas.

Make a list of what you want to achieve and how you picture the completed project to look.

2. Assessing viability.

Why are you planning to modify your home? Is it to transform your long-term family home and provide an updated and more comfortable home for the future? or is it for investment purposes? In the case of investment purposes where the owners aim is to make profit by on selling their property it is always a good idea to compare the property against others in the area. Speaking with your local real estate agent to gain an understanding of the value of your home compared with recent comparable sales is always a great idea.

3. Budgeting.

It is now time to evaluate whether or not financing the project is possible. This can be done by assessing your current financial position or speaking to your bank about your borrowing capabilities.

4. Preliminary planning.

Now that you have an idea of the design and budget it is time to meet an architect or draftsman to discuss your plans – they can help you to create a space that will suit your existing home, your needs and your budget (detailed plans and sketches also help us to prepare a more accurate quote). There are several draftsman & architects who we can recommend to you. Depending on our availability at the time, in some cases we can provide a cost estimate for the project on m2 and your ideas of inclusions and finishes. We reserve this service to prospective clients that can provide us with a budget and who have a clear direction for the build. We also ask that the primary decision maker for the project is present at this consultation which is available between 7am-5pm Monday-Friday. Special arrangements can be made outside normal business hours and will be charged accordingly.

5. Initial quote.

Once you have some preliminary plans in place we can provide an accurate quote for the project and where necessary make changes to the plans and inclusions to cater to your budget and idea.

6. Gaining approval.

Now that the final design is in place the draftsman/architect will prepare the necessary documentation which may be required for example; basix certificates and bushfire reports. The application for a complying development certificate(CDC) or development application (DA) can now be lodged and assessed by local council or where possible a private certifier.

7. Pre-construction.

Once the project design has been approved in some cases a structural engineer may be required to design some components of the build. Once we have been provided withal documentation and any engineering details we will provide a fixed price quotation.

8. Pre-construction meeting.

We have now agreed on a fixed price quotation and it is time exchange contracts. Once the contracts have been exchanged we will apply for the project cover from the Home Building Compensation Fund (HBCF) and the application for a Construction Certificate (CC) to commence works can now be submitted.

9. Works commence.

Once the Construction Certificate is issued and deposit is paid, construction can now commence.

10. Construction.

The project unfolds and is inspected at various stages as they are completed. The agreed upon progress payments are also paid along the way.

11. Completion.

The works are now completed, we issue a notice of practical completion and you can make a final inspection of the completed works. The certifying authority will also undertake their final inspection and issue a certificate of occupancy for you to move in to and use the new space we’ve created for you!

Do we need approval or plans?

Yes in any instance where there will be structural alterations or changes to the existing footprint or floor plan approval from local council or certifying authority will be required. If you are planning to refurbish your home without making changes to the existing floor plan then approval and plans generally will not be required.

Are we Licenced?

Yes, we hold a current NSW builders licence registered with the NSW Fair Trading. You can confirm our licence by visiting:


Are we insured?
Yes, we hold current insurance with public and product liability of $10,000,000.00.
What is HBCF?

The home building compensation fund (HBCF) replaced the previous home warranty insurance (HWI). The fund acts as a safety net for owners and provides cover for major and minor defect works or the event that prevents the builder from completing the project. This form of cover is required for any project with a value greater than $20,000.00 and needs to be in place before any works or a construction certificate is issued. To confirm our eligibility or for further information about HBCF you can visit https://www.icare.nsw.gov.au/

What is a Sub-contractor?

Sub-contractors are specialised in certain services/aspects of construction, for example plumbers and electricians. We have selected tradesman we work with on a regular basis and have formed great working relationships. Our contractors are able to provide customised work that may not be readily available to home owners. The cost of our contactors works is included in our price and you don’t need to pay them separately.

Should I move out during the construction period?
This would be dependent on the nature of the work being undertaken and your personal preference as every owner and project is different. We will require the area of works to be clear and the site to remain accessible during the construction period. We Endeavor to maintain a clean site but there will always be a certain about of dust generated. It is the owner’s responsibility where necessary to store furniture and household items out of harm’s way, particularly in the instance where demolition, painting and plastering is being undertaken. Safety of children and pets also need to be taken into consideration as construction sites can be dangerous places. When necessary we restrict access to the site while works are being undertaken as a requirement of site safety. This being said we will always provide owners the opportunity to inspect and discuss the project as it unfolds where safety permits us to do so.
Are our price firm?
Yes, our prices will not be altered once construction commences unless additional works are requested by the owner or unforeseen circumstance arise for example: Asbestos, damage from termites or rot is uncovered.